Out of Hours Emergencies

The following are classed as emergencies and should be reported as such:

If you can smell Gas – call 0800 111 999

If you have no Electricity – check the other properties in your street, it may be a power cut – check the consumer unit for fuse switches.

Contact us if you have one of the following issues:

No heating or hot water

Severe water leak

Blockage of your ONLY toilet

Broken door or window as the result of a break-in

Our Emergency Contractor will let you know if your issue requires a Call Out.

Please note if you call out our Emergency Team unnecessarily, you could be responsible for the costs.

The Out of Hours Emergency number is 01642 720085.

Contact the office you rent your property through on the numbers below during office hours, we also have a link you can click to report any issues through to the office, the links are next to the office numbers.

Stockton - 01642 607555       Stockton Maintenance Reporting

Middlesbrough -  01642 313666     Middlesbrough Maintenance Reporting

Ingleby Barwick -  01642 762944    Ingleby Barwick Maintenance Reporting 

Darlington - 01325 484440    Darlington Maintenance Reporting

Hartlepool - 01429 891100     Hartlepool Maintenance Reporting

Get In Touch