Out of Hours Emergencies
The following are classed as emergencies and should be reported as such:
If you can smell Gas – call 0800 111 999
If you have no Electricity – check the other properties in your street, it may be a power cut – check the consumer unit for fuse switches.
Contact us if you have one of the following issues:
No heating or hot water
Severe water leak
Blockage of your ONLY toilet
Broken door or window as the result of a break-in
Our Emergency Contractor will let you know if your issue requires a Call Out.
Please note if you call out our Emergency Team unnecessarily, you could be responsible for the costs.
The Out of Hours Emergency number is 01642 720085.
Contact the office you rent your property through on the numbers below during office hours, we also have a link you can click to report any issues through to the office, the links are next to the office numbers.
Stockton - 01642 607555 Stockton Maintenance Reporting
Middlesbrough - 01642 313666 Middlesbrough Maintenance Reporting
Ingleby Barwick - 01642 762944 Ingleby Barwick Maintenance Reporting
Darlington - 01325 484440 Darlington Maintenance Reporting
Hartlepool - 01429 891100 Hartlepool Maintenance Reporting
