Out of Hours Emergencies
The following are classed as emergencies and should be reported as such:
If you can smell Gas – call 0800 111 999
If you have no Electricity – check the other properties in your street, it may be a power cut – check the consumer unit for fuse switches.
Contact us if you have one of the following issues:
No heating or hot water
Severe water leak
Blockage of your ONLY toilet
Broken door or window as the result of a break-in
Our Emergency Contractor will let you know if your issue requires a Call Out.
Please note if you call out our Emergency Team unnecessarily, you could be responsible for the costs.
The Out of Hours Emergency number is 01642 720085.
Contact the office you rent your property through on the links below anytime or contact The Lettings Hub during office hours on 01429 801268 or email lettingshub@smith-and-friends.co.uk
Stockton - Stockton Maintenance Reporting
Middlesbrough - Middlesbrough Maintenance Reporting
Ingleby Barwick - Ingleby Barwick Maintenance Reporting
Darlington - Darlington Maintenance Reporting
Hartlepool - Hartlepool Maintenance Reporting
